Effective Date: 1st January 2026
1. Introduction
This Privacy Policy describes how we collect, use, and protect your information when you use our taxi and transportation services. This website is operated by AFLAH V M, a sole proprietor providing local taxi and travel services.
By using our website or contacting us for services, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following information when you contact us or book a taxi:
- Name
- Phone number
- Pickup and drop location
- Travel date and time
- Any special instructions provided by you
We do not collect sensitive personal information such as financial details through our website.
3. How We Use Your Information
Your information is used only for:
- Confirming and managing taxi bookings
- Communicating pickup details
- Providing customer support
- Improving our services
We do not use your information for unrelated marketing purposes.
4. Data Storage and Retention
We collect only the minimum information required to provide the taxi service.
Customer contact details are not permanently stored after the service is completed, unless required for legal or billing purposes.
5. Sharing of Information
We do not sell, rent, or share your personal information with third parties.
Information may only be shared if required by law or government authorities.
6. Data Security
We take reasonable steps to protect customer information from unauthorized access or misuse. Communication is handled directly between the business and the customer.
7. Third-Party Services
Our website may contain links to third-party services (such as Google Maps or WhatsApp). We are not responsible for the privacy practices of those platforms.
8. Your Rights
You may request correction or deletion of your personal information by contacting us directly.
9. Contact Information
For any privacy-related questions, please contact:
AFLAH V M
Phone: +91 94489 07934
Email: coorgtaxiwalabooking@gmail.com
Location: AFLAH V M. Hakathoor, Madikeri Taluk, Madikeri 571252 Karnataka
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.